Shipping & Returns

01Where we ship

We ship across India with tracked courier services. International shipping is handled case by case — send us a message with your destination and we will quote it.

02What it costs

Shipping is calculated at checkout from your postal code and the actual shipment weight, including packaging. You see the exact figure before confirming — there are no charges added afterwards.

Metro zones start at ₹69 and most zones ship free above a threshold shown at checkout. Express delivery is available in most areas at a premium.

03Delivery estimates

Delivery estimates run from dispatch, not from when you place the order. Add your job's production lead time to get the full picture — both numbers are shown at checkout.

• Delhi NCR: 1–3 working days
• Mumbai, Pune, Bengaluru, Chennai: 2–4 working days
• Other metros and major cities: 3–6 working days
• Rest of India: 5–9 working days

04Packaging

Parts are wrapped and packed with protective inserts sized to the geometry. Fragile and thin-walled pieces get additional bracing. Our packaging is paper-based and recyclable wherever the part allows it.

05Tracking

A tracking number appears in your dashboard the moment your order is dispatched, and you can follow the status of the job from queue through to delivery there.

06If something arrives damaged

Photograph the part and the packaging and send it to us within seven days of delivery. If a part is damaged in transit, defective, or does not match the file you gave us, we reprint and reship at our cost. There is no argument about it.

07Returns

Catalogue products in unused condition can be returned within seven days for a refund, less the return shipping.

Custom parts printed correctly to your specification cannot be returned for a change of mind, because they have no resale value to anyone else. This does not affect your rights when a part is genuinely defective.

08Lost shipments

If tracking stops updating for more than five working days, tell us. We will chase the courier, and if a shipment is confirmed lost we reprint and reship at our cost.