Support
Something not right? Tell us.
Real engineers read these — not a bot, and not an outsourced desk reading from a script. We reply within one business day.
Monday to Saturday, 10am - 7pm ISTsupport@quadcycle.com
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Everything goes to the same place, whether you have an account or not.
What helps us help you
- Your order reference, if it's about an order
- What you expected, and what actually happened
- A photo, if a part arrived wrong or damaged
- The file itself, for anything geometry-related
Something went wrong?
If a part is defective, damaged in transit, or does not match the file you sent us, we reprint it at our cost. Tell us within seven days with a photograph — there is no argument about it.